Industry Leading Specification

A Safe Environment For All The Family

Tauro has been independently tested and certified against harmful substances by Oeko-Tex, the leading authority for independent safety testing in the textile industry.

Choosing NeoGrass gives you complete peace of mind that your artificial lawn is free from lead and other hidden harmful toxins that could affect the health of your family and pets.

All of our products have passed rigorous independent fire-retardant tests to ensure their safety and resistance against fire.

Tauro has been classed as Efl-s1 in fire-retardant tests for fire resistant flooring according to UNE EN 13501-12007.

FAQ'S

• Is artificial grass suitable for dogs and pets?

  Yes, it is perfect for pet owners.

  With artificial grass you can say goodbye to that patchy, tired looking lawn.

  Muddy paw prints in the house and on the furniture will be a thing of the past too.

  And don’t worry, dogs can’t dig through our strong and resilient artificial grass either. It’s fine for them to ‘use it’ as their toilet in the same way they would real grass as it will not stain or ruin your artificial turf.

  We would recommend that you use a hose to rinse through any urine to prevent any bad odours from lingering. However, with the British weather, this is normally only required during the summer months.

  Solids can be cleared up in the same way you currently do.

  For further information please see our guide – Artificial Grass for Dogs – Everything You Need to Know.

• How do you install artificial grass?

  For installation advice for garden and lawn applications, please see our standard installation procedures here.

  If installing on an existing surface, such as concrete, please see our guide – How to Install Artificial Grass on Concrete – A Step-by-Step Guide.

  If you have any questions, just call us on 01245 931200, 9am – 5pm Monday to Friday.

• Does artificial grass require any maintenance?

  Yes, it does. Fortunately, though, maintenance is minimal.

  Depending upon usage, it will need the occasional brush with an artificial grass rake or a stiff bristled broom to reinvigorate the fibres and remove any debris. We also recommend that you remove any organic matter such as leaves to prevent weed growth.

  For further maintenance information, please see our maintenance guide.

• How long does artificial grass last for?

  This ultimately depends upon the quality of the turf and how much use your artificial lawn will receive.

  The best quality artificial grass can last up to 20 years, if it is properly maintained and does not receive excessive usage.

  For the longest lasting artificial turf, choose a turf that incorporates Nylon fibres – the strongest, most resilient type of synthetic fibre.

  Our products that incorporate Nylon are Aberdeen, Inverness and Arena.

  To learn more, please click here.

• How long does delivery take?

  Artificial grass rolls are heavy and bulky and cannot be shipped on a pallet. Generally, for rolls over 10m2, we use a specialist courier to ship your order.

  We offer a 5-7 working day standard delivery service to mainland UK. However, if you require your order urgently, it is possible for a quicker turnaround, although additional fees may apply. Please contact us or call 01245 931200 for further information.

  For further information, click here.

• How much does delivery cost?

  Delivery is free for orders over 40m2. Delivery for orders under 40m2 are £60 including VAT.

  For further delivery information, please click here.

• How much should I order?

  Our artificial grass is supplied in either 2m or 4m widths. We will cut any length you need to the nearest 0.1m, up to a total of 25m.

  To find out how to measure your lawn, please see our guide ‘How to Measure Your Lawn for Artificial Grass‘.

  For further help, please contact us or call 01245 931200, 9am – 5pm Monday to Friday.

• We want a professional to install our artificial lawn. Who do you recommend?

  We operate a nationwide network of ‘NeoGrass Approved Installers’.

  These independent, professional artificial grass fitters are trained, monitored and vetted by us to ensure they offer the highest installation standards and outstanding customer service.

  For your free installation quote, please contact your nearest NeoGrass Approved Installer today.